The Alphabet:

In 1989, when I was twenty-one, I went to New York, New York, USA on vacation.
In the lobby of a large department store, I tried to phone my parents in Austria.
I was not successful.
In the end, the AT&T operator said that before I called the next time I should learn the alphabet.
Since then I have been learning The Alphabet :-) .

Hopefully the contents of this page will help everyone else who is in the same boat.  

The Alphabet: Audio: Learn_The_Alphabet.mp3; Text: The Alphabet;
Punctuation_Marks: Audio: Learn_Punctuation_Marks; Text: Punctuation_Marks;

The difficult thing about learning the English language is that you always have to keep learning it.